Social Media is an innovative new platform to interact with your potential and existing clients. Using platforms like Facebook, Twitter, Linkedin and Foursquare, companies are realising that these platforms allow them to stay in touch with potential and existing clients.
Now using one, or several platforms allows you talk directly to your clients in a concise and cost effective manner. More importantly your clients can now express their thoughts / views to you directly i.e good service, poor service, what they are looking for etc. Understanding your clients needs allow you to ensure you give the clients what he wants therefore reducing the risk of loosing your client to a competitor.
Benefits of Social Media, let us help you manage your Social Media presence and you can:
• Lead Generation
We track keywords on social networks that pertain to your business
• Traffic to your site
Tweet your followers with links directly to specific pages on your website
• Brand Awareness
Your brand may not have a presence on social networks. But your competitors do
• Customer Service
Social media is becoming the first place that customers go to vent. If it’s about your brand, you can fix it. If it’s your
competitors, you can gain a new customer
Network with other companies that are in a similar industry. Find new partners worldwide
Follow the experts in your industry and you can gain valuable insights into the latest happening
More people look for jobs on social networks than conventional mediums. You could find your star following you!
More reason to use Social Media
• It’s a great way to connect directly with your target market in an “informal” setting
• Break down the barriers of communication using social media
• Talk directly to customers, answer or ask questions, and get honest feedback
• Use social media for powerful market research